How TP in the Philippines Balances Decarbonization and Business Growth

TP in the Philippines’s renewable energy share reaches 63% as the company reinforces its role in sustainable operations within the Philippines’ IT-BPM sector.

TP in the Philippines (formerly Teleperformance) raised its renewable energy source consumption to 63% of its total nationwide electricity consumption in 2025, up 3% from last year, based on the 2025 TP Impact Report.

“Our transition to renewable energy is no small feat, but it reflects our commitment to acting as a responsible and sustainable organization,” said Rahul Jolly, chief executive officer of the offshore contact center and digital business services provider.

“The 3% increase in our renewable energy consumption within a year showcases how our deep commitment to sustainability translates into real and measurable results,” he said in a press statement.

“As one of the largest employers in the country, with widespread operations, we highly recognize our actions and how they can impact the industry standards,” he added.

TP also reported a 52% reduction in total carbon dioxide emissions. The company’s emissions intensity now stands at 0.25 tCO₂e (tonnes of carbon dioxide equivalent) per full-time employee.

This means that, for every full-time position at the company, the business emits 250 kilograms of greenhouse gases per year.

For comparison, an average employee in an office-based company usually accounts for 3 to 3.6 tonnes (or 3,000 to 3,600 kilograms) per year when including energy, travel, and fixed assets, based on industry benchmarks.

These figures represent a 77% improvement from its 2019 baseline.

Several TP sites operate within LEED-certified buildings, such as their facilities in McKinley, Aura, and Vertis North.

Sites in both Alabang Plaza E and Alabang Vector 3 are both LEED and EDGE-certified buildings. 

Green-certified facilities reduce energy demand through optimized design, efficient cooling systems, and responsible water usage. 

Global Climate Roadmap

The company’s global climate roadmap aligns with the Science Based Targets initiative, ensuring its emissions reduction goals support the targets set under the Paris Agreement. 

TP committed to sourcing 50% renewable energy globally by 2026 and 80% by 2030. It also aims to reduce absolute Scope 1 and 2 greenhouse gas emissions by 56.7% and Scope 3 emissions by 27.5% by 2030, using 2019 as its base year. 

Scopes are part of the Greenhouse Gas Protocol, the global standard for carbon accounting. Scope 1 covers direct emissions from owned sources. Scope 2 covers emissions from the generation of purchased energy. Scope 3 covers emissions that happens upstream or downstream in the company’s supply chain.

As a top-100 Climate Pledge signatory, TP cuts emissions by optimizing information technology, donating equipment, and scaling its “Cloud Campus” remote-work model to slash commuting and boost resilience.

The company continues to partner with various governmental and non-governmental organizations to reach its sustainability goals and create changes to the environment. 

It collaborates with Aboitiz Power in providing renewable energy for its Sucat and Bacolod sites under the Green Energy Option Program. It also to participate in the global energy savings campaign Earth Hour for all its sites.

“For us, sustainability is about people as much as it is about power sources,” said Ed Punzalan, facilities and administration vice president of the company.

“Every percentage increase in renewable energy reflects thousands of daily decisions made by our teams, showcasing how we manage our facilities and how we volunteer in our communities,” he said in the same press statement.

This content was produced in collaboration with TP in the Philippines. Our Partner Content stories help us further our mission of providing relevant stories, expert insights, and business intelligence that empower Filipino entrepreneurs. The Business Manual maintains oversight of our partnership standards.