TP in the Philippines Wins Twice at HIMAP Awards 2025
Representing TP in the Philippines at the HIMAP Awards 2025 (from left): Alex Reyes, Senior Director of Process Excellence; Geraldine Balinas, Vice President of Operations – Healthcare; Soumen Nag Choudhury, Executive Vice President for Healthcare; Marick Miraflor, Vice President of Operations – Healthcare; Shimy Shimomachi, Manager of Operations; and Nash Frias, Director of External Relations.
The digital business services provider won the Makabago Award for Innovation and the Pamayanan Award for Community Impact.
TP in the Philippines (formerly Teleperformance), a digital business services provider, earned two of the highest distinctions at the HIMAP Awards 2025, an award-giving body recognizing excellence and innovation in the healthcare information management industry, held at Shangri-La The Fort, Bonifacio Global City.
The organization received both the Makabago Award for Excellence in Technology and Innovation and the Pamayanan Award for Excellence in Community Development and Outreach Programs, which underscores TP’s ability to combine advanced technology with sustained, institutionalized social impact.
TP.AI won the Makabago Award for transforming healthcare operations with its proprietary AI ecosystem that has improved business operations across its 8,000-strong healthcare workforce.
It also received the Pamayanan Award through its TP Healthcare Vertical, which demonstrates the organization’s long-term commitment to community empowerment through its advocacy and outreach programs.
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Frequently Asked Questions
TP in the Philippines earned two major distinctions at the healthcare information management industry event: the Makabago Award for Excellence in Technology and Innovation and the Pamayanan Award for Excellence in Community Development and Outreach Programs. These awards recognize the organization’s dual focus on technological advancement and social responsibility.
The proprietary TP.AI ecosystem was the driving force behind the Makabago Award. It has transformed healthcare operations by improving business efficiency across TP’s 8,000-strong healthcare workforce, demonstrating how artificial intelligence can be integrated into large-scale digital business services.
The Pamayanan Award recognized TP’s sustained commitment to community empowerment. Through its healthcare vertical, the organization has institutionalized advocacy and outreach programs, showing that social impact is an integrated part of its business model rather than a series of one-off projects.
The awards were presented by the Healthcare Information Management Association of the Philippines (HIMAP) during a ceremony held at Shangri-La The Fort in Bonifacio Global City. The event serves as a platform to recognize excellence and innovation within the specialized field of healthcare information management.
Winning both awards underscores TP’s ability to lead in specialized sectors by combining high-tech solutions with high-touch community involvement. It highlights their capacity to maintain operational excellence for thousands of employees while simultaneously fostering institutionalized community development.
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